In March 2023, Sapphire Spas, the premium Australian spa pool and swim spa manufacturer, celebrates a significant milestone: 20 years of manufacturing in Australia. From humble beginnings in Pakenham, Victoria, Sapphire Spas has grown to become one of the most trusted and innovative brands in the industry, with over 70 retail showrooms in partnership with our brand throughout Australia, New Zealand and worldwide.
Throughout its two-decade history, the company has remained dedicated to providing high-quality, locally-manufactured spa products designed to withstand Australia’s unique environmental conditions. This commitment to quality and innovation has earned Sapphire Spas a reputation as a leader in the spa industry, and it’s an achievement that the company is rightfully proud to celebrate.
Sapphire Spas was founded with a clear goal in mind; ‘To create premium quality spas that are competitive in price and built tough in Australia to handle unique environmental conditions worldwide. We wish for a spa to become a part of many peoples’ everyday lifestyle’. This mission has been the driving force behind the company’s success for the past two decades.
From the beginning, Sapphire Spas has been committed to providing value for its customers by offering the best quality, long-lasting product possible. Every spa is built entirely by Sapphire Spas to the highest Australian Standards, ensuring customers receive a product that meets rigorous quality control measures.
When it comes to outdoor products, few countries face the environmental challenges that Australia does. With its scorching temperatures, harsh UV rays, and unpredictable weather patterns, Australia can be a tough environment for many outdoor products, including spas. Fortunately, Sapphire Spas has always been up to the challenge. Since its founding 20 years ago, Sapphire Spas has been committed to creating high-quality spa pools and swim spas that are specifically designed and built to withstand Australia’s unique environmental conditions.
Another key factor that sets Sapphire Spas apart is its commitment to supporting the local Australian supply chain. The company sources its materials and components locally wherever possible, ensuring that it is supporting Australian businesses and that every aspect of the product has been quality controlled. The Australian based manufacturing plant also supports local jobs, keeping business flowing within our own communities.
At Sapphire Spas, designing and building a spa or larger swim spa begins with a deep understanding of the ecological challenges it will face. The company’s design team considers factors like extreme heat, strong winds, heavy rainfall and also the usage throughout it’s lifespan. With this knowledge in hand, the team then works to create spa that are as durable and weather-resistant as possible. They use only the highest quality materials and components and every spa is built to the highest Australian standards for quality and safety. Where possible, components are sourced locally to ensure a quality product can not only be built but maintained so the Sapphire Lifecare Comitment can be honoured.
Of course, designing a hot tub that can withstand Australia’s harsh climate is only half the battle. To ensure that each spa is up to the task, Sapphire Spas conducts rigorous testing and quality control checks throughout the manufacturing process. Every component is carefully inspected and all our spas are water tested, to emulate actual usage, before leaving the factory. This attention to detail and commitment to quality is what allows Sapphire Spas to offer its customers a trusted warranty backed by quality controlled, Australian based and owned manufacturing.
For Sapphire Spas, building spas that are designed and made in Australia isn’t just a matter of pride, it’s a way to ensure that every customer receives the best possible product. By controlling every step of the manufacturing process, from design, through to production, and finally, quality control, Sapphire Spas is able to create spa pools that are tailored to the needs of all Australian customers.
This level of customisation and attention to detail is what sets Sapphire Spas apart from its competitors, and it’s a big part of why the company has been so successful over the past 20 years.
Sapphire Spas’ commitment to quality is reflected in its Australian-backed warranty, which guarantees that every spa is protected against manufacturing defects and our nationwide retail network is close by for local support. This warranty is a testament to the quality of their manufacturing process and is a guarantee that their spas are built to last.
This warranty covers the spa shell, jets, pumps, and other components against manufacturing defects, and provides free parts and labour for the first five years of ownership. This warranty is further supported by Sapphire Spas’ extensive dealer network, which offers expert advice, support, and service throughout the life of the spa.
Sapphire’s trusted product warranty is complimented by a ‘Lifecare Commitment’ on every spa, which ensures that customers can have peace of mind knowing that their investment is protected and that they are receiving a high-quality, long-lasting product which will be supported throughout it’s journey.
Overall, Sapphire Spas’ “lifecare commitment” warranty is a reflection of their commitment to quality, innovation, and customer service. Their dedication to using the best materials, manufacturing processes, and technologies ensures that their spas are built to last, and their extensive dealer network and customer support ensures that their customers are well taken care of throughout the life of their spa.
Beyond its focus on quality, Sapphire Spas also highly values innovation. The company’s state-of-the-art manufacturing plant in Pakenham, Victoria, constantly seeks ways to improve its products. Sapphire Spas is always searching for ways to improve pump performance, seat configuration or jet massage, and the product provides customers with the best long-term value.
While Sapphire Spas may not be the cheapest spa on the market, the company firmly believes that it is the best. It’s focus on quality, innovation, and local support has earned it a reputation as a trusted brand that delivers exceptional value to its customers.
As mentioned earlier, Sapphire Spas uses only the highest-quality materials and components in their manufacturing process. Their skilled craftsmen and engineers take great care to ensure that every spa pool and swim spa that leaves their manufacturing plant is built to the highest standards, meeting or exceeding all relevant Australian accreditation regulations and certifications.
In conclusion, Sapphire Spas has firmly established itself as a leading manufacturer of spa pools and swim spas in Australia and New Zealand. For over 20 years, they have remained committed to providing their customers with the highest quality products, innovative designs, and exceptional customer service.
Over the years, Sapphire Spas has dedicated itself to improving its products, seeking ways to enhance pump performance, seat configuration, jet massage and product longevity. This focus on innovation has allowed them to provide their customers with the best long-term value possible.
Sapphire Spas’ commitment to local manufacturing is a testament to their dedication to quality-controlled production. Every spa is built entirely by them to the highest Australian Standards, ensuring that each product is protected by their ‘lifecare commitment’ and Aussie-backed warranty. This guarantee gives customers peace of mind, knowing that their investment will last for years to come.
